March 7 - 13, 2021: Issue 486

Singing Together While Apart -  Say, Love, if ever thou didst find

Cantiamo Choir While still apart, Cantiamo sings this piece, written in 1603 by John Dowland, in praise of Queen Elizabeth 1.

Respect, Care and Dignity – Aged Care Royal Commission $452 million immediate response as Government commits to historic reform to deliver Respect and Care for Senior Australians

March 1, 2021: The Hon Greg Hunt MP, Minister for Health and Aged Care
The Australian Government welcomes the Final Report from the Royal Commission into Aged Care Quality and Safety, which has today been tabled in Parliament, noting its significant and sweeping proposals for reform of the aged care sector.

As a country it is important that we all acknowledge that we need to do more to ensure senior Australians are treated with respect, care and dignity and have access to quality care as they age.

The Royal Commission’s Final Report recognises the immense effort of our nurses and carers but also brings the challenges of aged care services into clear focus. The Government is committed to transforming aged care and the Royal Commission’s monumental report, with 148 recommendations, delivers a challenging, but achievable road to reform.

Prime Minister, Scott Morrison, said it was clear from the Royal Commission’s work that while significant progress has been made, there is a clear roadmap to improve respect and care for our older Australians.

“I called this Royal Commission to ensure our oldest and most frail Australians could receive the respect and care that supports their dignity, and recognises the contribution that they have made to society,” the Prime Minister said.

“I warned when I called the Royal Commission there will be stories that will be hard to hear.  And that has been the case.  But at the same time, we have also heard heart-warming cases of dedication and with the challenges of COVID-19 in the past year, we need to acknowledge the hard work performed by our aged care workforce.

“As I noted at the time, Australians must be able to trust that their loved ones will be cared for appropriately and the community should have confidence in the system. This remains our clear goal.

“Today, the Australian Government is continuing to drive reforms with additional funding of $452.2 million to address immediate priorities in the sector.” 

These immediate steps will drive improved quality of care by strengthening aged care provider governance, and improved oversight of home care which will ensure senior Australians and taxpayers are getting value for money.

It will provide additional financial assistance for residential care providers so they can improve care, whilst building the much needed workforce of the future to support Australians who want to age in their own homes.

Minister for Health, Greg Hunt, reiterated the Australian Government’s commitment to the necessary reform of aged care.

“The Royal Commission’s report is a significant document, the culmination of a two year inquiry, and demands a carefully considered response,” Minister Hunt said.

“We thank the Royal Commissioners and commit to the two fundamental principles of respect and care for our elders. We responded quickly to the Royal Commission’s interim report and its special report on COVID-19, with additional investments in the priority areas identified by the Royal Commission.

“The Government announced a $537 million package in November 2019 in response to the Interim Report, with a focus on more home care packages, reducing the number of young people living in residential aged care, and improving medication management.

“As part of the Government’s response to the COVID-19 pandemic in aged care $1.8 billion was committed last year, including a $132 million package in November 2020. This funding is increasing access to mental health support and allied health services for aged care residents, and has provided significant additional financial support to improve infection prevention and control and workforce capability in aged care facilities during the pandemic.

“Today, we announce a further $452.2 million package as an initial step in responding to this Final Report.

“Our comprehensive response to the Royal Commission final report will be driven by the principle of respect and care and through the lens of five broad pillars –

1.       Home Care,

2.       Residential aged care quality and safety,

3.       Residential aged care services and sustainability,

4.       Workforce, and

5.       Governance.

“The five pillars will underpin the Australian Government’s response, along with its reform agenda and the implementation of those changes.”

1.       Supporting older Australians who choose to access Home Care

The Australian Government knows with more Australians wishing to stay in their own homes as they age, there is increasing demand for appropriate services to help them do so. This has been a key focus of the recommendations of the Royal Commission.

Since the 2018-19 Budget, the Government has invested a total of $5.5 billion in new funding to deliver more than 83,000 additional home care packages, including 10,000 packages announced in December 2020.

Minister Hunt said service providers must focus on the senior Australians at the centre of their work, to ensure their needs are met and that the care they receive continues to be tailored as those needs change.

“The Australian Government will immediately invest more than $18 million to enhance the oversight of the Government’s Home Care Packages Program, to deliver better value for senior Australians and the Australian taxpayer,” Minister Hunt said.

“Our Government expects home care providers to offer real value for money – and for the delivery of care, rather than any unjustified administrative fees, to make up the lion’s share of the cost. I expect our increased oversight will put downward pressure on any unfair administrative charges while supporting providers to deliver quality and safe services.”

Enhancing oversight of the delivery of home care packages will lead to more care and services going directly to care recipients and reduce the potential for fraud in the system.

2.      Quality and safety in residential aged care delivers dignity alongside care

The Australian Government is committed to driving improvements to quality of care and safety for senior Australians.

Minister for Senior Australians and Aged Care Services, Richard Colbeck, said the Government will review and enhance the sector’s quality standards with a focus on areas of concern identified in the report, including governance, diversity, dementia, food and nutrition.

“Funding worth $32 million will immediately be allocated to enhancing the capacity of the Aged Care Quality and Safety Commission and greater regulation around the use of restraints in care,” Minister Colbeck said.

Eligible providers will be able to access programs to build their corporate and clinical governance across their Boards, to support increased accountability through strengthened legislative obligations. This will complement broader reforms, including improvements to provider governance and regulation.

“The use of physical and chemical restraint is a particular area of focus for the Royal Commission, and our Government has announced a number of measures to drive cultural change in this area following an independent review into the issue.

“In response to the Royal Commission, the Government will further establish clear new obligations and guidelines around the use of restraint to protect older Australians receiving care. A Senior Restraint Practitioner will be appointed to the Commission to lead an education campaign for the sector and general practitioners, to minimise the use of restraint, and bring practice into line with those in the disability sector.”

3.      Investing to drive improvements in residential aged care Services and Sustainability

Minister Colbeck said the Australian Government wants to ensure there continues to be stable and reliable residential aged care options for senior Australians.

“The Australian Government committed more than $14.1 billion in 2020-21 towards residential aged care, up from $9.2 billion in 2012‑13 and reaching an estimated $17.1 billion by 2023‑24,” Minister Colbeck said.

“In response to the Royal Commission report, the Australian Government will immediately invest an additional $189.9 million for residential care providers to provide stability and maintain services while the Government considers the recommendations of the Royal Commission’s Final Report.

“This support equates to around $760 per resident in metropolitan residential aged care, and $1,145 for those in rural, regional and remote areas.”

In addition, the Government will invest $90 million to support a Viability Fund to assist those facilities which are facing financial challenges, particularly as we see the sector start to restructure and respond to the changing choices of people to live at home longer.

4.      Workforce: growing a passionate and skilled aged care workforce

As more Australians are supported to remain in their homes, there will be an increasing demand for skilled personal care workers (PCWs).

In response to the Royal Commission, the Government will immediately invest $92 million to create over 18,000 places for workers between now and mid-2023.

“There will be a significant increase in activity to attract job seekers into the sector, and a new Home Care Workforce Support Program will provide additional targeted support, including assistance to employers to access support and training for new recruits,” Minister Hunt said. 

“The total value of measures to grow the skilled and professional aged care workforce is almost $92 million over four years.”

5.      Governance: oversight, standards and accountability – a new era

The Prime Minister said community confidence and the trust of senior Australians and their families would be bolstered by changes which bring transparency, accountability and oversight.

“Along with the measures to further develop residential aged care governance, our Government is also strengthening the arm of the Aged Care Quality and Safety Commission, by appointing an Assistant Commissioner for Sector Capability with responsibility for leading a transformative change program,” he said.

Minister Colbeck said the enhanced oversight of the home care system will ensure senior Australians receive the quality of care they expect and that they get good value for the considerable investment made by families themselves and by Government in aged care.

In response to the Royal Commission, the Government will immediately invest $30.1 million to strengthen the governance of aged care providers and legislative governance obligations on the sector.

Minister Hunt also confirmed that work will immediately commence to replace the Aged Care Act 1997, providing a strong, fresh foundation to enable the reforms to be implemented and drive a cultural change with the focus on responding to the needs of senior Australians.

All of these immediate measures announced today are a starting point for further reform.  Careful consideration will be given to the Royal Commission report and the Government will outline the path to transform aged care in the Budget.

The Prime Minister said, “Ultimately I called this Royal Commission as one of my first acts because I believe we owe a duty of care to every older Australian to ensure they have respect and quality care.

“This report provides an honest assessment and an important roadmap to deliver still greater respect and care for our older Australians. As a nation we commit to further honouring our elders and giving them respect and care.”

The Government thanks the Royal Commissioners, the Honourable Tony Pagone QC and Lynelle Briggs AO, for their considerable work in conducting the Royal Commission and all those who contributed throughout the course of the inquiry.

50% of Australians are prepared to pay more tax to improve aged care workers' pay, survey shows
Rachel Milte, Flinders University and Julie Ratcliffe, Flinders University

The final report from the aged care royal commission this week was damning. Speaking of a system in crisis, it calls for an urgent overhaul.

The Morrison government has been facing difficult questions regarding which of the 148 recommendations it will adopt. It also needs to grapple with how to pay for the much-needed changes.

Read more: 4 key takeaways from the aged care royal commission's final report

On this question, the royal commissioners disagree. Commissioner Lynelle Briggs calls for a levy of 1% of taxable personal income, while commissioner Tony Pagone recommends the Productivity Commission investigate an aged care levy.

A 1% levy could cost the median person who already pays the medicare levy about $610 a year, while boosting funds for the aged care sector by almost $8 billion a year.

So far, the government has played down the idea of new taxes. There is a view this would be hard sell for a Coalition elected, at least in part, to lower taxation.

But as debate continues about how to make the changes we need to aged care (and not just talk about it), our research suggests many Australians support a levy to improve the quality and sustainability of our aged care system.

Our research

In September 2020, we surveyed over 1,000 Australians aged 18 to 87 years, representative by age, gender and state. We wanted to find out how the pandemic influenced attitudes to health, well-being and caring for others.
Our findings indicated overwhelming public support for aged care reform, to ensure all older Australians are treated with dignity.

Read more: Paid on par with cleaners: the broader issue affecting the quality of aged care

The vast majority of our respondents (86%) either “strongly agreed” or “agreed” Australia needed more skilled and trained aged care workers. On top of this, 80% thought aged care workers should be paid more for the work that they did.

More than 80% also either “strongly agreed” or “agreed” that nurses working in aged care should be paid at an equivalent rate to nurses working in the health system. Currently, nurses working in aged care are paid, on average, about 10-15% less.

The crunch point

Importantly, 50% of our respondents showed a willingness to pay additional tax to fund better pay and conditions for aged care workers. Of those willing to pay more tax, 70% were willing to pay 1% or more per year.

Elderly woman going for a walk.
Australians want to see more skilled aged care workers and for them to receive better pay. Paul Miller/AAP

This finding supports previous larger-scale research we undertook for the royal commission, before the pandemic.

Here we found similar levels of public support for increased income tax contributions to support system-wide improvements. This suggests politicians seem to underestimate the public appetite for improvements to the system, and people’s willingness to contribute to achieve this.

Changing ideas about economic ‘success’

Our survey findings also highlighted a growing recognition among Australians of the importance of a broader range of social and economic goals.

For some time, economists, academics, organisations and peak bodies have been calling for a move away from traditional economic indicators (such as economic growth and expanding gross domestic product) at any cost, towards a broader definition of success.

Read more: Despite more than 30 major inquiries, governments still haven't fixed aged care. Why are they getting away with it?

This would see governments focus on policies that promote a more equal distribution of wealth and well-being, where the fundamentals of community cohesion are highly valued and our natural resources are protected.

We asked our survey respondents to rank the relative importance of seven key areas of public policy in framing Australia’s pathway to recovery from the COVID-19 pandemic, including:

  • dignity (people have enough to live in comfort, safety and happiness)
  • nature and climate (a restored natural world which supports life into the future)
  • social connection (a sense of community belonging and institutions that serve the common good)
  • fairness (equal opportunity for all Australians and the gap between the richest and the poorest greatly reduced)
  • participation (having as much control over your daily life as you would want)
  • economic growth (an increase in the amount of goods and services produced in Australia), and
  • economic prosperity (full employment and low inflation levels).

The criteria ranked most important by the largest proportion of our survey respondents were dignity (20.1%) and fairness (19.3%).

Traditional economic indicators were not the highest priorities for the Australians we surveyed. Instead, economic growth and prosperity were only ranked as a top priority by 15.3% and 15.2% of our respondents respectively.

This suggests the general public recognises the importance of moving beyond the traditional markers of a successful society.

What Australians want

Our research shows significant aged care reform is entirely consistent with the current priorities of the Australian public.

Prime Minister Scott Morrison holding a copy of the royal commission report.
The Morrison government says it will respond fully to the report in the May 11 federal budget. Dean Lewins/AAP

The burning question now is whether the Morrison government will step up to the challenge.The Conversation

Rachel Milte, Matthew Flinders Senior Research Fellow, Flinders University and Julie Ratcliffe, Professor of Health Economics and Mathew Flinders Fellow, Caring Futures Institute, Flinders University

This article is republished from The Conversation under a Creative Commons license. Read the original article.

Premiers Gala Concert tickets on sale

Aussie pop icons Human Nature will perform their greatest hits at the 2021 Premier's Gala Concerts on 21 and 22 April. These Aussie pop icons and ARIA Hall Of Fame inductees, Human Nature, will be performing their Motown classics, Pop Hits and much more.

These special performances will see the much loved pop vocal group ignite the stage with music from across their hugely successful, three decade career. This group have earned their place as one of the world’s finest pop-vocal groups of the modern era, releasing 13 studio albums, 4 of which went to no. 1 in Australia, and garnering five top 10 hits worldwide.

In 2021 the concerts will be held on Wednesday 21 April and Thursday 22 April at Aware Super Theatre, ICC Sydney in Darling Harbour.
A second release of tickets will be available on 17 March.

Tickets for the 2021 concerts are available from 9am, Wednesday 24 February via Ticketek: 
Accessible Bookings: 
Call:1300 130 613 (Mon – Fri 9am to 5pm) 
Tickets are free but bookings are required. 

In Our Nature
The theme for the the 2021 NSW Seniors Festival is In Our Nature.

During challenging times, it's in our nature to connect. Whether it's online, or out in the sunshine, NSW Seniors Festival is a chance to come together.

This year the NSW Seniors Festival will have lots of ways for you to join in, both online, and at COVID-safe activities. Visit their website in the coming weeks to find out more.

The 2021 NSW Seniors Festival will run 13 - 24 April. 

NSW Seniors Festival 2021

NSW Seniors Festival will run 13 - 24 April 2021

This year’s theme is ‘In our nature’.

The Comedy Show at Sydney Town Hall

The annual Comedy Show at Sydney Town Hall will be held on Tuesday 13 April 2021.

Tickets are free but limited. They will go on sale in early 2021.

Subscribe to our newsletter to be notified when they go on sale.

NSW Seniors Expo

The NSW Seniors Festival Expo is an annual free and fun event. Featuring over 60 exhibitors, live stage entertainment and plenty of games, giveaways and workshops, the Expo has all the latest information on travel, lifestyle, health, services and more.

Register for Visitor Tickets

When: Wednesday 21 April 2021, 9am – 6pm and Thursday 22 April 2021, 9am – 6pm

Where: Hall 4, Exhibition Centre, International Convention Centre, Sydney

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2021 Australian Masters Games Entries now open

Entries are now open for the 2021 edition of the  Australian Masters Games, and this years first entrants are already in. Running October 9th to 16th in Perth, this year's Masters Games are a good opportunity (and excuse) to go west young ladies and gentlemen!

This years first Entrants:
After a 43 year hiatus, Alan, with much encouragement from his wife Denise, picked up his bow again and has not looked back. This wonderful Victorian couple were the first entrants for the 2021 Australian Masters Games and are excited to be heading West in October, not only to participate but also to see their daughter who resides here in Perth.

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“This year will be extra special because we are visiting Perth where our daughter lives and we haven’t seen her in a long time. So, we were excited to book!” said Denise.

Alan (69) has taken part in two Australian Masters Games (Tasmania and Adelaide), the World Masters Games in New Zealand and the European Masters Games in Italy. Denise (58) also competed in the European Masters Games in 2019 in Italy but this will be Denise’s first Australian Masters Games.

“We love the Games, the social atmosphere is incredible. The Games go beyond just sports and really brings a festival like ambience to the week. We love meeting new people and connecting with old friends.”

“The Games also provide us with the opportunity to stay fit and healthy, to see a different part of Australia and sometimes the world, where we can compete in the sport we love and then travel around and embrace a holiday. It’s a win win for us!’ said Denise.

For Denise sport was not something she was all that comfortable with, saying she was more of a bookworm than an athlete, but after some motivation from Alan she picked up a bow and gave Archery a chance – she was a natural. For Alan, taking a long break hasn’t affected his skills and he has since taken home many medals competing in Masters Games around the world.

“It’s not about being the fittest or the fastest, you don’t need to be any particular age, there are people there from 30 to 80 or older. For most participating, they are there to have a good time” said Denise and Alan.

Alan and Denise say that being part of a sporting club as well as taking part in competitions is not only good for their physical health but their mental health too. It gives them something to look forward to, to train for and something to do together as a couple.

The Australian Masters Games provides an opportunity to get back into sport, reconnect with old friends and make new ones, and explore more of your Aussie backyard. This year’s Games will be no different, with an extensive sport and social program planned and delivered with an iconic West Australian twist.

To find out more, visit:

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2021 Seniors Card Directory

NSW Seniors Card is pleased to provide members with the 2021 Seniors Card Directory, your guide to the best discounts and special offers from thousands of participating businesses across the state.

Each year five directories are released, one for each region in NSW. The regions are: Sydney & Surrounds, Central Coast & Hunter, Northern NSW, Southern NSW and Western NSW.

To download your copy, please click the links below:

Copies of the directory are also available for pickup from Australia Post Outlets, Service NSW Centres, MP Offices as well as participating local Councils and Libraries.

Live Life Get Active

Live Life Get Active is a registered health promotion charity that offers FREE outdoor activity camps and wellbeing and nutritional programmes to help address obesity, diabetes and mental health. The vision is to build fitter, healthier and happier communities right across Australia.

They work with government, health networks, commercial organisations, charities and council partners who help us fund our FREE camps, provide us with FREE use of land and supports and promotes their offering in their communities.

There's a great website with food recipes, classes and even an Active Aging exercise set of videos you can do from home.
Remember everything is FREE

Older Persons Advocacy Network (OPAN)

Older Persons Advocacy Network offer free, independent and confidential services that focus on supporting older people and their representatives to raise and address issues relating to accessing and interacting with Commonwealth funded aged care services.

Older Persons Advocacy Network  seek to ensure that aged care consumers understand and exercise their rights and participate, to the maximum degree possible, in the decisions affecting their care.

Older Persons Advocacy Network achieve this through the delivery of individual advocacy support, information and consumer and service provider education.

Nine State and Territory based organisations form the OPAN network. Older Persons Advocacy Network is funded by the Australian Government to deliver the National Aged Care Advocacy Program (NACAP), providing a national voice for aged care advocacy.

Older Persons Advocacy Network organisations offer free aged care advocacy services that are independent and confidential

Older Persons Advocacy Network organisations provide free information about aged care service provision, referrals and the rights and responsibilities of consumers

Older Persons Advocacy Network organisations offer free information and education sessions to consumers and providers of Commonwealth funded aged care services

Computer Pals for Seniors: Northern Beaches

In line with the current Coronavirus conditions we cannot access the Tramshed or continue face to face, one on one training. That is a shame but will not stop us providing you with training online.  

Online learning can take several forms - for Apple users there is Face-Time and for PC/Windows users (and Apple users too) Zoom, Skype,  WhatsApp and other similar programmes. Our intention is to support both Trainers and Students learning, where needed, to navigate through these apps to reach a comfortable situation for both parties. New students wanting to learn how to use their Smartphone, Tablet, iPad, PC, Mac or any other current piece of technology should contact our Training Co-ordinator: Anne Matthews 9984 0604 or

NSW Seniors Website: Crosswords, Puzzles & Games

Did you know that the NSW Seniors website has a range of games and puzzles for you to exercise that great grey matter upstairs?

Recently new items have been added in and now the list is:

Just click on the links we've embedded next time it's too cold out for a stroll and exercise that other great asset you have - your mind!

council has a Home Library Service Available for Seniors

For those unable to visit the library because of age or disability, the Home Library Service maintains a vital connection with all that the library offers. Your Home Library Service Officer will help you select items for reading or listening. Volunteers or staff will then deliver and collect your library items on a regular basis.

Register for the Home Library Service
If you or the person you care for is unable to visit the library or carry library items home due to age, frailty or disability, please complete Council's Home Library Service Application Form or call us on 9942 2393. 

A medical certificate or statement signed by a doctor may be required to assess eligibility.

What happens next?
After staff receive your completed application form, a Home Library Service Officer will contact you to arrange a time to meet and discuss the service details with you.

Staff or volunteers will then select your items according to your borrowing preferences and then deliver them to you. During this visit you can return any items that you have finished with.

Apply for the $200 Seniors Energy Rebate

A new rebate for independent retirees who hold a Commonwealth Seniors Health Card to help with electricity costs. The Seniors Energy Rebate is available for eligible independent retirees to help cover the cost of their electricity.

To be eligible you need to hold a Commonwealth Seniors Health Card (CSHC).
CSHCs are means-tested concession cards issued by Services Australia and the Department of Veterans' Affairs (DVA). 

The Seniors Energy Rebate is $200 per household, per financial year.
If your application is successful, the rebate will be paid directly into your nominated bank or Credit Union account.

Note: Gas accounts are not eligible for the rebate.

What you need
  • your valid CSHC from Centrelink or the DVA
  • the most recent electricity bill for your current primary place of residence
  • your contact details
  • your bank or Credit Union account details
How to apply
  • Check you meet the eligibility requirements.
  • Select the 'Apply online' button.
  • Enter the required details.
  • Submit the application.
If you're unable to apply online, visit a service centre or call us on 13 77 88.
If your application is successful, you'll receive payment within 5 working days into your nominated bank/Credit Union account. Service NSW will contact you if there are problems issuing your payment. 

Northern Beaches Jive is a social dance group. Our Modern Jive classes are held every Wednesday at 7.30pm at Narrabeen RSL.

Modern Jive is an easy partner dance with an emphasis on having fun and is great for all ages. Our experienced teachers always make the lesson interesting and fun. 

You can come along to class any time as we cater for new beginners every week. You don't have to sign up for a course - just come along when it suits you. First timers are only $10 for the first two weeks in total!!  You can even just come and watch for free to see if you think you'll like it.

There’s no need to bring a partner as we rotate you around to different partners during the class.

We start with a beginner class at 7:30pm for 45 minutes, followed by social dancing. At 9pm we have an Intermediate /advanced class for 45 minutes, and a concurrent 'refresher' class for the beginners, then social dancing until 10:30pm.  That’s right beginners get 2 classes every night.

Casual entry is $15 per night.  Students and seniors are only $12 per night.  We also have discounted prices, for all groups, if you buy a 5 class pass.  Great value for learning and dancing up to 3 hours per night.

If you're keen and would like to go to a class more than once a week, or go to a dance party in the weekend then check out where you'll find more classes and weekly dance parties.

Click here ( to sign up for our weekly newsletter which will tell you who is teaching each week and any other venue news such as special events.

If you have any questions - email us at:


Avalon Computer Pals (AVPALS) helps Seniors learn and improve their computer skills. It is a not for profit organisation run by volunteers. 

Started in 2000 it now has 20+ trainers and many hundreds of students. At a really low cost (about $30 a school term) they can provide one-to-one training on most matters connected with computing and related technologies like mobile phones and digital cameras. From the smallest problem (how to hold the mouse!) to much more serious matters, there is a trainer who can help.

We offer “one to one” personal tuition or special short courses in the training rooms under the Catholic Church in Avalon. Training is conducted Monday to Friday from 9am to 4pm. For more information visit AVPALS web site or phone 02 8064 3574

Keep up to date on our Facebook page

Find out more at:

RSPCA's Community Aged Care Program

RSPCA NSW understands that to an elderly owner, a pet can mean everything. Our Aged Care program aims to keep pets and their elderly owners happy, healthy and together in their own homes for as long as possible. To do this, we assist elderly pet owners over the age of 65, Indigenous pet owners over the age of 50 and palliative care patients of any age.
  • services our Aged Care program offers include: temporary foster accommodation and/or emergency pet boarding if the owner requires medical treatment, respite or other assistance
  • assistance with veterinary treatment
  • home visits to assist the elderly with basic pet care
  • assistance with pet grooming
  • assistance with transport to and from the local veterinarian
  • a volunteer network to assist with dog walking and short periods of in-home care if the owner requires medical treatment, respite or other assistance
Please note that due to high demand for this program, we ask that pet owners first ask family and friends whether they are able to assist with their pet’s care.

This community program was previously known as Pets of Older Persons (POOPs).

For more information please contact the RSPCA Community Programs helpline (02) 9782 4408.

The helpline operates Monday to Friday, 9 a.m. – 5 p.m. During weekends and public holidays contact the RSPCA Contact Centre on (02) 9770 7555
Aged Care Program FAQs

 Keep your Wits About You

A regular contributor suggests we all look at Lumosity to see if will suit keeping active mentally. Their website states: "improve Brain Health and performance. Designed by neuroscientists, Lumosity exercises improve core cognitive functions. Researchers have measured significant improvements in working memory and attention after Lumosity training. Dozens of research collaborations help improve the Lumosity training program and its effectiveness." You can visit their website to decide for yourself  at:

Aged Care Complaints Commissioner 

Any person can make a complaint to the Commissioner, including care recipients, family members, friends, staff, volunteers, or professionals.

Complaints may relate to any aspect of services including care, choice of activities, discrimination, catering, communication or the physical environment. The 1800 550 552 helpline is staffed 9am to 5pm (AEDST) Monday to Friday.

Out of hours callers can leave a message, or contact the Commissioner at anytime through the Aged Care Complaints Commissioner website.


In 2014-15, there were 10,924 contacts to the Aged Care Complaints Scheme. 3,725 were assessed as a complaint, 3,812 ‘other’ contacts includes non-compulsory notifications, own motion investigations and compliance referrals. There were also 3,387 out of scope contacts which were not related to an approved provider or an approved provider’s responsibilities under the Aged Care Act.

Country Pensioner Excursion ticket: NSW Public Transport

Parents missing out on REAL face time? If they have a Pension Card, sign them up & they could get unlimited $2.50 Country Pensioner Excursion tickets*.
Call 13 22 32 to sign up.

Country Pensioner Excursion ticket (CPE)
A Country Pensioner Excursion (CPE) ticket is an affordable ticket for eligible pensioners and seniors to travel by train in regional NSW and the ACT.

For $2.50 you can book an economy class seat on a NSW TrainLink 

Regional train service. You will need to book 7 days or less in advance

Tech Savvy Seniors

Tech Savvy Seniors provides free or low cost digital skills training on how to use computers, tablets and smartphones to keep in touch with family and friends, access essential services, conducting personal business and discover more about the things you are interested in.

Join the thousands of people over 60 who have already completed this fun, practical training and made new friends in the process.

With over 150 training locations across NSW as well as resources online it has never been easier to build your digital skills and confidence, with training available in a range of languages. To find out more about training sessions available near you, visit the Tech Savvy Seniors website to find your local library or community college provider.

For here: 
  • Northern Beaches Council Library at Glen Street, Mona Vale, Warringah Mall 02 9976 1720 
  • Northern Beaches Community College Inc at Narrabeen, Brookvale, Mosman (02) 9970 1000
The Tech Savvy Seniors website also contains a great range of ‘self-teach’ videos and free digital literacy training resources available to make it easy to learn at your own pace to develop your digital skills from the comfort of your home.

Tech Savvy Seniors is a NSW Government initiative in partnership with Telstra.

Final Report calls for fundamental and systemic aged care reform

March 1st, 2021

In their Report, titled Care, Dignity and Respect, Royal Commissioners Tony Pagone QC and Lynelle Briggs AO call for fundamental reform of the aged care system:

"The extent of substandard care in Australia’s aged care system reflects both poor quality on the part of some aged care providers and fundamental systemic flaws with the way the Australian aged care system is designed and governed. People receiving aged care deserve better. The Australian community is entitled to expect better."

For too long, they say, the legislation that governs aged care in Australia has focused on the funding requirements of aged care providers rather than the care needs of older people. They propose a clearly articulated purpose for the new aged care system:

"To deliver an entitlement to high quality care and support for older people, and to ensure that they receive it. The care and support must be safe and timely and must assist older people to live an active, self-determined and meaningful life in a safe and caring environment that allows for dignified living in old age."

The Royal Commissioners make 148 wide-ranging recommendations, including:
  • A new Aged Care Act that puts older people first, enshrining their rights and providing a universal entitlement for high quality and safe care based on assessed need.
  • An integrated system for the long-term support and care of older people and their ongoing community engagement.
  • A System Governor to provide leadership and oversight and shape the system.
  • An Inspector-General of Aged Care to identify and investigate systemic issues and to publish reports of its findings.
  • A plan to deliver, measure and report on high quality aged care, including independent standard-setting, a general duty on aged care providers to ensure quality and safe care, and a comprehensive approach to quality measurement, reporting and star ratings.
  • Up to date and readily accessible information about care options and services, and care finders to support older people to navigate the aged care system.
  • A new aged care program that is responsive to individual circumstances and provides an intuitive care structure, including social supports, respite care, assistive technology and home modification, care at home and residential care. In particular, the new program will provide greater access to care at home, including clearing the home care waiting list.
  • A more restorative and preventative approach to care, with increased access to allied health care in both home and residential aged care.
  • Increased support for development of ‘small household’ models of accommodation.
  • An Aboriginal and Torres Strait Islander aged care pathway to provide culturally safe and flexible aged care to meet the needs of Aboriginal and Torres Strait Islander people wherever they live.
  • Improved access to health care for older people, including a new primary care model, access to multidisciplinary outreach services and a Senior Dental Benefits Scheme.
  • Equity of access to services for older people with disability and measures to ensure younger people do not enter or remain in residential aged care.
  • Professionalising the aged care workforce through changes to education, training, wages, labour conditions and career progression.
  • Registration of personal care workers.
  • A minimum quality and safety standard for staff time in residential aged care, including an appropriate skills mix and daily minimum staff time for registered nurses, enrolled nurses and personal care workers for each resident, and at least one registered nurse on site at all times.
  • Strengthened provider governance arrangements to ensure independence, accountability and transparency.
  • A strengthened quality regulator.
  • Funding to meet the actual cost of high quality care and an independent Pricing Authority to determine the costs of delivering it.
  • A simpler and fairer approach to personal contributions and means testing, including removal of co-contributions toward care, reducing the high effective marginal tax rates that apply to many people receiving residential aged care, and phasing out Refundable Accommodation Deposits.
  • Financing arrangements drawing on a new aged care levy to deliver appropriate funding on a sustainable basis.
The Royal Commissioners recommend ongoing monitoring and reporting arrangements to support effective and transparent implementation of their recommendations.

Some of the recommendations present the Australian Government with alternative options for reform. The Chair of the Royal Commission, Commissioner Pagone, explains in his preface:

"Many of our recommendations and observations are made jointly, but there are some instances where we make differing recommendations and observations. We have agreed, with some misgivings and not without anxious consideration, to make some separate recommendations and to express different views where we diverge. But we both strongly conclude that fundamental change is needed. In the end, the differences between us may add to the strength of the reforms which are to be made."

Commissioner Briggs writes:

"We have elected to provide the Government with two options for the governance of the aged care system, and the impact of those options necessarily flows through into other recommendations. However, this is a secondary issue to the quality and safety task at hand, which dominates our recommendations and, importantly, on which we agree."

The Royal Commissioners have recommended that the Australian Government report to Parliament by 31 May 2021 its response to their recommendations.

The Final Report comprises 5 volumes.

Volume 4: Hearing overviews and case studies: - 4A   4B   4C

This is how we create the age-friendly smart city

Sonja Pedell, Swinburne University of Technology and Ann Borda, The University of Melbourne

Senior citizens need help and encouragement to remain active as they age in their own communities. Given the choice, that’s what most would prefer. The smart city can provide the digital infrastructure for them to find and tailor the local neighbourhood information they need to achieve this.

Australia has a growing population of older adults, the majority living in cities. The challenge, then, is to ensure city environments meet their needs and personal goals.

Our research shows senior citizens want to pursue active ageing as a positive experience. This depends on them being able to stay healthy, participate in their community and feel secure.

Read more: 'Ageing in neighbourhood': what seniors want instead of retirement villages and how to achieve it

Most city planning efforts to encourage active ageing are siloed and fragmented. Older people are too often shut away in retirement villages or nursing homes rather than living in the community. Current approaches are often based on traditional deficit models of focusing on older people’s declining health.

Another issue is that senior citizens are treated as receivers of solutions instead of creators. To achieve real benefits it’s essential to involve them in developing the solutions.

Working towards age-friendly cities

To counter a rise in urban ageism, the World Health Organisation (WHO) has been promoting age-friendly cities for nearly 15 years. Its age-friendly framework includes these goals:

  • equity

  • an accessible physical environment

  • an inclusive social environment.

Cities and towns around the world, including local councils in Australia, have begun working towards this.

We need to recognise the diverse demands of living in cities, where most seniors live, particularly as we age.

Read more: Retire the retirement village – the wall and what’s behind it is so 2020

Smart city approaches can make urban neighbourhoods more age-friendly. One way technology and better design do this is to improve access to the sort of information older Australians need – on the walkability of neighbourhoods, for example.

couple walking past benches along a tree-lined path
It’s useful for older people to be able to find out which walking routes have shade and places to stop and rest. Shutterstock

Our research has considered three factors in ensuring smart city solutions involve older Australians and work for them.

Replace ageism with agency

Government efforts have focused on increasing life expectancy rather than improving quality of life and independence. Ignoring quality of life leads to the perception of an ageing population as a burden to be looked after.

It would be better to bring about changes that improve older people’s health so they can participate in neighbourhood activities. Social interaction is a source of meaning and identity.

Read more: For Australians to have the choice of growing old at home, here is what needs to change

Active participation by older adults using digital devices can give them agency in their lives and reduce the risk of isolation. Bloomberg reports older adults have become empowered using technology to overcome social isolation during the COVID-19 pandemic.

Connect to smart city data

Cities are about infrastructure. Senior citizens need to have access to information about this infrastructure to be motivated to spend time in their neighbourhood and reduce their risk of isolation.

Growing numbers of active ageing seniors are “connected” every day using mobile phones to interact with smart city services. Many have wearable devices like smart watches that help monitor and manage their health and physical activity.

These personal devices can also be used to better connect older adults to public data about urban environments. For example, imagine an age-friendly smart city “layer” linked to a smart watch, to highlight facilities such as public toilets, water fountains and shaded rest stops along exercise routes.

Access Map Seattle is an example of an age-friendly, interactive, smart city map that shows the steepness of pedestrian footpaths and raised kerbs. The National Public Toilet Map, created by the Australian Department of Health and Ageing, and Barcelona’s smartappcity are among other mobile apps integrating city services and urban plans.

The rise of “urban observatories” has increased the gathering and analysing of complex city-related data. These data make it possible to build a digital city layer.

View of Pedcatch app display
PedCatch is an app that combines animated pedestrian accessibility modelling, topographical mapping and crowd-sourced geospatial data. Marcus White, Swinburne University, Author provided

This information then helps us understand and improve the liveability of neighbourhoods for older adults. The data can be used for more proactive policy and city planning.

Read more: Aged care isn't working, but we can create neighbourhoods to support healthy ageing in place

Include co-design in planning

Co-design processes that involve older adults, giving them agency in smart city planning, lead to greater participation and inclusion.

We need to start asking senior citizens questions like “How would you like to access this data?” and “What would you like the digital layer to tell you?” Their goals and needs must drive the information provided.

It’s not just a matter of deciding what specific data older adults want to get via their devices. They should also be able to contribute directly to the data. For example, using a mobile app they could audit their neighbourhood to identify features that help or hinder walkability.

Read more: Contested spaces: we need to see public space through older eyes too

To create truly age-friendly smart cities, it is important for older people to be co-designers of the digital layer. The co-design includes deciding both the types of data available and how the data can be usefully presented. We also need to understand what mobile apps could use the data.

If we know what information within the digital city layer motivates older adults to participate more actively in their neighbourhoods, we can plan more age-friendly cities.

Through connecting infrastructures and citizen-led approaches, we can achieve social participation and inclusion of citizens regardless of their age and recognising diversity and equity. We will create places where they feel capable and safe across a range of activities. Redesigning age-friendly and smart communities directly and collaboratively with those affected can enable them to achieve the quality of life they desire.The Conversation

Sonja Pedell, Associate Professor and Director, Future Self and Design Living Lab, Swinburne University of Technology and Ann Borda, Associate Professor, Centre for Digital Transformation of Health, The University of Melbourne

This article is republished from The Conversation under a Creative Commons license. Read the original article.

We all hope for a 'good death'. But many aged-care residents are denied proper end-of-life care

Davina Porock, Edith Cowan University

Death is inevitable, and in a civilised society everyone deserves a good one. It would therefore be logical to expect aged-care homes would provide superior end-of-life care. But sadly, palliative care options are often better for those living outside residential aged care than those in it.

More than a quarter of a million older Australians live in residential aged care, but few choose to be there, few consider it their “home”, and most will die there after living there for an average 2.6 years. These are vulnerable older people who have been placed in residential aged care when they can no longer be cared for at home.

The royal commission has made a forceful and sustained criticism of the quality of aged care. Its final report, released this week, and the interim report last year variously described the sector as “cruel”, “uncaring”, “harmful”, “woefully inadequate” and in need of major reform.

Quality end-of-life care, including access to specialist palliative care, is a significant part of the inadequacy highlighted by the report’s damning findings. This ranked alongside dementia, challenging behaviours and mental health as the most crucial issues facing the sector.

Longstanding problem

In truth, we have already known about the palliative care problem for years. In 2017 the Productivity Commission reported that end-of-life care in residential aged care needs to be better resourced and delivered by skilled staff, to match the quality of care available to other Australians.

This inequality and evident discrimination against aged-care residents is all the more disappointing when we consider these residents are among those Australians most likely to find themselves in need of quality end-of-life care.

The royal commission’s final report acknowledges these inadequacies and addresses them in 12 of its 148 recommendations. Among them are recommendations to:

  • enshrine the right of older people to access equitable palliative and end-of-life care

  • include palliative care as one of a range of integrated supports available to residents

  • introduce multidiscpliniary outreach services including palliative care from local hospitals

  • require specific training for all direct care staff in palliative and end-of-life care skills.

What is good palliative care?

Palliative care is provided to someone with an active, progressive, advanced disease, who has little or no prospect of cure and who is expected to die. Its primary goal is to optimise the quality of life for that person and their family.

End-of-life care is provided by palliative care services in the final few weeks of life, in which a patient with a life-limiting illness is rapidly approaching death. This also extends to bereavement care for family and loved ones.

Unlike in other sectors of Australian society, where palliative care services are growing in line with overall population ageing, palliative care services in residential aged care have been declining.

Funding restrictions in Australian aged-care homes means palliative care is typically only recommended to residents during the final few weeks or even days of their life.

Read more: What is palliative care? A patient's journey through the system

Some 70% of Australians say they would prefer to die at home, surrounded by loved ones, with symptoms managed and comfort the only goal. So if residential aged care is truly a resident’s home, then extensive palliative and end-of-life care should be available, and not limited just to the very end.

Fortunately, the royal commission has heard the clarion call for attention to ensuring older Australians have as good a death as possible, as shown by the fact that a full dozen of the recommendations reflect the need for quality end-of-life care.

Moreover, the very first recommendation — which calls for a new Aged Care Act — will hopefully spur the drafting of legislation that endorses high-quality palliative care rather than maintaining the taboo around explicitly mentioning death.

Elderly man holding sick wife's hand
Around 70% of Australians would prefer to die at home in the company of loved ones. Shutterstock

Let’s talk about death

Of course, without a clear understanding of how close death is, and open conversation, planning for the final months of life cannot even begin. So providing good-quality care also means we need to get better at calculating prognosis and learn better ways to convey this information in a way that leads to being able to make a plan for comfort and support, both for the individual and their loved ones.

Advanced care planning makes a significant difference in the quality of end-of-life care by understanding and supporting individual choices through open conversation. This gives the individual the care they want, and lessens the emotional toll on family. It is simply the case that failing to plan is planning to fail.

We need to break down the discomfort around telling people they’re dying. The unpredictability of disease progression, particularly in conditions that involve frailty or dementia, makes it hard for health professionals to determine when exactly palliative care will be needed and how to talk about it with different cultural groups.

Read more: Passed away, kicked the bucket, pushing up daisies – the many ways we don't talk about death

These conversations need to be held through the aged-care sector to overcome policy and regulation issues, funding shortfalls and workforce knowledge and expertise.

We need a broader vision for how we care for vulnerable Australians coming to the end of a long life. It is not just an issue for health professionals and residential care providers, but for the whole of society. Hopefully the royal commission’s recommendations will breathe life into end-of-life care into aged care in Australia.The Conversation

Davina Porock, Professor of Nursing, Director of Centre for Research in Aged Care, Edith Cowan University

This article is republished from The Conversation under a Creative Commons license. Read the original article.

British Racing Green

Published by Mumbo, February 2019
The Morley family have raced Bentley's for generations, this is a film about them, and the iconic colour that covers their historic race cars.

This film was produced on behalf of Omologato watches, and features it's founder Shami Kalra, a man who lives motorsport and has built his watch brand around it. The featured watch is aptly the British Racing Green.

AvPals 2021 

Avpals are pleased to announce that our very popular group training seminars are resuming at the Newport Community Centre from the beginning of Term ONE in 2021. 

Details of these courses APPEAR HERE and we invite you to join up as soon as possible. You can also read much more about the term’s courses HERE. We now offer the option to reserve and pay online using our secure credit card facility. Due to the additional Covid 19 restrictions above and beyond the government’s requirements, we have severely rationed the numbers that can attend.

Find out more at:

Helping seniors stay social

Community organisations that help seniors stay social and connected can now apply for a share in the $600,000 NSW Reducing Social Isolation grants program.

Acting Minister for Seniors Kevin Anderson said grants of up to $60,000 are available for projects that help our seniors stay connected.

“It is in the best interests of our seniors and the community that this generation remains as active and socially engaged as possible,” Mr Anderson said.

“The NSW Government is investing in innovative projects that encourage seniors to participate in their communities.

“We’re looking for local, community driven projects and activities that bring seniors together, particularly initiatives that actively engage seniors who are harder to reach.

“When seniors are healthy and active the whole community benefits.”

Initiatives that received funding in last year’s Combatting Social Isolation for Seniors During COVID-19 grants program include social networks focused on sustainable gardening; dance classes delivered online or over the phone; and, a call centre to co-ordinate requests such as pre-cooked meals and warm clothing for the elderly.

The projects and initiatives are aimed at people 65 years and older, or 50 years and older for Aboriginal people who are socially isolated or are at risk of becoming so.

Social inclusion is a key priority of the Ageing Well in NSW: Seniors Strategy 2021–2031.

Applications are open until 31 March 2021. For more information or to apply, please click here.

Would you like to improve your health & wellbeing?

You are invited to participate in a free University of Sydney research study promoting healthy ageing with yoga.

The ‘Successful AGEing (SAGE) yoga trial’ aims to measure the effect of two yoga programs on falls and other measures of health and wellbeing.

If you decide to take part in this research, you will be randomly allocated to one of the yoga programs, both of which are taught online via the freely available Zoom app. Participation is for 12 months and is free.

To be eligible you need to be aged 60 years or older; living independently in the community; not currently participating in yoga and healthy enough to be physically active.

Contact us for more information - Email:

Australian Government Dept. of Health: Hearing Devices for Seniors

Australian Government's Hearing Services Program (the program), offers the option of being fitted with a hearing device if a hearing assessment identifies you have a hearing loss and a hearing device may assist you. 

You will be given a recommendation for a fully subsidised hearing device, and may also be offered the option of purchasing a partially subsidised hearing device. These devices have been approved by the Office of Hearing Services.

You can find out more about this program on the Australian Government's Department of Health webpage on the program here

Media Releases concerning Seniors this week from National Seniors Australia

With around a quarter of a million members, National Seniors is Australia’s largest consumer organisation for the over 50s and fourth largest group of its kind in the world.

NLA Ebooks - Free To Download

The National Library of Australia provides access to thousands of ebooks through its website, catalogue and eResources service. These include our own publications and digitised historical books from our collections as well as subscriptions to collections such as Chinese eResources, Early English Books Online and Ebsco ebooks.

What are ebooks?
Ebooks are books published in an electronic format. They can be read by using a personal computer or an ebook reader.

This guide will help you find and view different types of ebooks in the National Library collections.
Peruse the NLA's online ebooks, ready to download - HERE

 Australian Ageing Agenda

Australian Ageing Agenda (AAA) is an independent and authoritative bi-monthly publication for people who work in or around the aged care and retirement sectors in Australia. It provides a broad range of news, education and opinion with an emphasis on knowledge sharing and research translation.

Each issue also contains regular updates on relevant business and financial issues along with a selection of well researched features on crucial systems and operations, clinical care, technology, built environment and other issues relevant to the ‘ageing sector’. AAA leads the way with the industry’s most comprehensive conference details and remains Australia’s number one source of news and information about ageing issues and aged care.

Have a look at their comprehensive website HERE

 MWP CARE (previously known as MWP Community Aid) is a local not for profit organisation that was founded by Daphne Elsworthy, a Collaroy resident, 52 years ago and we are still going strong! 

In 2019 our programs focus on assisting older people aged 65 years and older, we also assist younger people with a disability and their carers.  We are funded by the Australian Government Dept. of Health through the Commonwealth Home Support Program (known as CHSP). Pittwater Online News PROFILE

These services may be eligible for government subsidies. Call us on (02) 9913 3244 for a confidential discussion. Alternatively you may call My Aged Care on 1800 200 422 to discuss your needs. To access our services (and all other CHSP provider services) you must be registered with My Aged Care – the portal for all things related to Aged Care Services 

We provide services aimed at helping people to stay independently living in their own homes.

Our programs cover:

  • Transport – to medical and social appointments
  • Shopping – Escorted Shopping, Shop By List, Group Social Shopping
  • Visiting – a volunteer visits a client in their own home for social support
  • Individual Activities – visit a friend, the library, the beach, local garden, and nursery, go for a coffee & chat, attend community activities etc.
  • Social Group Bus Outings – our mini bus and experienced staff coordinate a calendar of bus outings to interesting venues
  • CALD (Culturally and Linguistically Diverse) social groups/outings  – Chinese, Italian, Korean , Filipino, Serbian
  • Home Maintenance Modification Service – provided to individual home owners at reasonable cost. Services provided by trusted tradespeople can include Plumbing, Carpentry, Handyman, Electrical, Modifications (ramps, rails etc.)

Visit our website for more at:  and on Facebook:

Peninsula Bridge Club - Founded in 1967, we are a key community hub on Sydney’s Northern Beaches. We contribute strongly to our community: with both social connectedness for those who need it and opportunities to learn and train for those with competitive sporting goals. 

The Club is a vibrant organisation hosting up to three bridge sessions a day. We have 37 permanently set tables – that’s 148 players. We host over 30,000 player sessions every year. This includes prominent tournaments and education events attracting players from across the region. 

We pride ourselves on the friendliness of the club and our strong community spirit. We support local charities but even more importantly we support community members by providing them with social connection and mental stimulus – irrespective of age and mobility.

Our clubhouse is at Warriewood.

We have a new Beginners Course starting the end of September.

Each 2-hour lesson focuses on learning by playing, with a break for tea and chocolate biscuits mid-way. The course runs for 6 weeks and costs $100, which includes text book and support materials.

After the lessons we offer “Help with Play” sessions to practise what you’ve learned; Mondays 7-9pm; Tuesdays 2.15-4.30; Fridays 9.15-11.30. ($7 for members & $12 for visitors – membership

We also offer more advanced lessons each month so you can continue to improve your game if you want. 

If you are keen to learn this great game, please call or email Cath Whiddon (Director of Bridge Ed at PBC): 9979 5752 or

If you already know how to play, take a look at our website to see what’s on offer this month:

Peninsula Bridge Club Facebook page:

My Aged Care

If you need some help around the house or think it’s time to look into aged care homes, My Aged Care is here to help.
My Aged Care is the Australian Government's starting point on your aged care journey. Find and access the government-funded services you need.

Learn about different types of care
If you are just starting out on your aged care journey, this is your first step. You can see what services are available to help you stay in your own home, or what to expect in an aged care home.

Get assessed
If you’ve had a look at what services might be available and you want to know if you are eligible, this is your next step. Read about how to apply and what’s involved in the assessment process.

Find a provider
If you’ve been assessed and are ready to find a provider and set up your new services, start here. Find out what to consider and get information about service providers near you.

Manage your services
If you are receiving services and want to check what you’ve got in place or make some changes, head to this section.

Need some help?
If you need some help, the My Aged Care team can answer most of your questions over the phone. Call 1800 200 422

Community Connect

Need help on where to go to find the community information and assistance you need?

At Community Connect Northern Beaches, our professional staff and trained volunteers are knowledgeable, friendly and approachable and we will be only too pleased to help you find the service you want. We provide information and support, as well as advocacy and referral to other non profit community services and government agencies.

If we can’t help you we will get you someone who can. If you are newly arrived or do not have an English speaking background we can offer individual advice and support. Or Why not come to Specialist Community Support Workshops: Family Law, Power of Attorney plus Wills and Executors; Domestic Violence Support and Prevention; Positive Community Integration ; Crime Prevention; Or  Our Free English Classes. 

We also provide information on: Family Services: Child Care, Personal Support & Counselling; Health (Including Mental Health) ;  Material and Practical Assistance ; Advocacy to access state and federal MP assistance; Accommodation and Tenancy (help with form filling); Legal and Financial Matters ; Consumer Affairs ; Multicultural Issues; Conservation and the Environment ; Employment and Education; Accessing Community Facilities  -You are welcome to call in for: Brochures, booklets and fact sheets on a range of topics; Service Directories e.g. Council Guides and Migrant Directories; Publications e.g. The Senior newspaper and Nova.

Access to our community information data base, internet, email, fax and photocopying.(Please note there is a small charge for photocopying and use of the fax to cover the cost of paper, toner and fax call).  We also offer: A Legal Referral Program - Monday 1pm to 2pm at our 30 Fisher Road, Dee Why office.  Taxation Assistance for low income earners and pensioners from July to October. 

What does it cost?: Our services are free, however we are always grateful for a small donation where possible. The program is supported by NSW Department of Family & Community Services (FACS). CONTACT US: Phone: 02 99317777.

Know Your Bones

CEO of Osteoporosis Australia, Greg Lyubomirsky says “bone health is an important part of your general health and anyone with risks for osteoporosis should be investigated.”

He has urged people to try the online self-assessment, Know Your Bones developed by Osteoporosis Australia and the Garvan Institute of Medical Research. 

"Simply visit the website, complete the assessment in your own time and a personal report is generated which will outline potential risks and can be taken to your doctor if required.”

You can take the assessment here:



The Council on the Ageing NSW (COTA NSW) is the peak organisation for people over 50 in our state. We’re an independent, non-partisan, consumer-based non-government organisation. We work with politicians, policy makers, and service providers as well as media representatives to make sure your views are heard and your needs are met. COTA NSW works to empower and engage people over 50. For decades, we’ve shaped the policies and programs that change lives.

Since our beginning in 1956, COTA NSW has introduced policies and programs that make a real difference to peoples’ lives. We have proud record, having created: ■Meals on Wheels, ■Retirement Village Residents Association, ■Australian Seniors Computer Clubs Association, ■Seniors Clubs, ■Seniors Information Service, ■OM:NI – Older Men: New Ideas, ■Grandfriends, ■Grandparents, Relatives and Kinship Care Alliance, ■Medication Management for Older People, and the ■Mature Employment Line

Heartmoves is a low-moderate intensity exercise program. Regular participation in Heartmoves will help to: Better manage weight, blood sugars, blood pressure and cholesterol; Improve fitness, balance, co-ordination and flexibility; Enhance your quality of life and meet other people. Ingrid Davey is a qualified Older Adult Instructor and accredited Heartmoves Leader who will guide you through an exercise program that is fun, safe and modified to suit you. Tuesday 9.30am and Thursday 10.30am at Nelson Heather Centre, 4 Jackson Road Warriewood.  The cost per class is $10.00 casual now and $17.00 for two classes. Phone Ingrid to secure your spot on 0405 457 063.

Profile Bayview Yacht Racing Association (BYRA)
1842 Pittwater Rd, Bayview

BYRA has a passion for sharing the great waters of Pittwater and a love of sailing with everyone aged 8 to 80 or over!
Profile: Avalon Soccer Club
Avalon Soccer Club is an amateur club situated at the northern end of Sydney’s Northern Beaches. As a club we pride ourselves on our friendly, family club environment. The club is comprised of over a thousand players aged from 5 to 70 who enjoy playing the beautiful game at a variety of levels and is entirely run by a group of dedicated volunteers. 


Northern Beaches Concert Band is looking for flute, clarinet, saxophone, tuba and trombone adult players.  We cater for players from beginner to advanced and have a varied and exciting repertoire.  Come and join us during school term time at 7.30pm, Pittwater High School, Mona Street, Mona Vale. 
Details 9970 7131 or 0414 560 263.


Contact Community Care Northern Beaches HERE

Seniors Toy Repair Group needs your help

Volunteers are sought to help out on Wednesday mornings (7.30am to midday) at the group's workshed in Ingleside. Volunteers need their own transport and be willing to sort and clean toys that are picked up at different collection points on the Northern Beaches. 

Prospective volunteers can email Mary Kitchen to arrange a visit to the workshed. To arrange a donation pickup please call Terry Cook on 0410 597 327 or email himFind out more about this great community group HERE


EasyLink (formerly Easy Transport Manly Warringah Pittwater) - medical appointments,  shopping trips, mystery tours and Saturday Lunch - this great non-profit organisation offers great ideas and solutions 

The Senior Newspaper Online 


On facebook

NLA Ebooks - Free To Download

The National Library of Australia provides access to thousands of ebooks through its website, catalogue and eResources service. These include our own publications and digitised historical books from our collections as well as subscriptions to collections such as Chinese eResources, Early English Books Online and Ebsco ebooks.

What are ebooks?
Ebooks are books published in an electronic format. They can be read by using a personal computer or an ebook reader.

This guide will help you find and view different types of ebooks in the National Library collections.
Peruse the NLA's online ebooks, ready to download - HERE

Learn Something New: Australia MOOCs And Free Online Courses

There is a full range of everything your heart, mind and body wants to learn more about, presented and conducted by Australia's best universities, with courses starting Monday, April 6th!

Disclaimer: These articles are not intended to provide medical advice, diagnosis or treatment. Views expressed here do not necessarily reflect those of Pittwater Online News or its staff.