July 7 - 20, 2019: Issue 412

Commissioner to protect our most vulnerable 

Wednesday, 3 July 2019
Adults with disability and older people on the Northern Beaches now have a powerful advocate in their corner with the appointment of Robert Fitzgerald AM as NSW’s first Ageing and Disability Commissioner. 

The Commissioner began work this week tasked with protecting adults with disability and older people from abuse, neglect and exploitation. 

Member for Manly James Griffin said the strong, independent body will provide support and referral services for Northern Beaches’ families as well as raise awareness through education programs. 

“The Commissioner has been given the power to initiate investigations, compel information from individuals or organisations, as well as apply for and execute search warrants with the assistance of police,” Mr Griffin said.

“The Commissioner will also have the capacity to help our local community to detect cases of abuse, neglect and exploitation through education and awareness programs.”

Multiple public inquiries have highlighted opportunities for Government to strengthen safeguards for adults with disability and older people. 

Minister for Families, Communities and Disability Services Gareth Ward said it marks an important milestone in the state’s history. 

“Never before has our state had a body specifically tasked with investigating allegations of abuse, neglect and exploitation of adults with disability and older people,” Mr Ward said.

“The NSW Government is committed to protecting the vulnerable. We won’t just talk about what can be done - we are delivering real reform that will change lives for the better.”

To get in touch with the Commissioner’s Helpline, call 1800 628 221 (business hours Monday to Friday) or visit www.ageingdisabilitycommission.nsw.gov.au for more information.

Celebrating and investing in our seniors 

Thursday June 27th, 2019
Seniors across the Northern Beaches will benefit from a cash boost to the 2020 NSW Seniors Festival, encouraging them to get active, socialise, learn new skills and connect with services.

Member for Manly James Griffin has announced a share of $200,000 is available for local organisations helping them to deliver events that celebrate seniors.

“The NSW Seniors Festival is growing from strength to strength and celebrates the vital contributions seniors make to communities across NSW,” Mr Griffin said.

“Festival events are designed to get our seniors involved in a range of activities – whether that’s art courses, active sports, playing music, tapping into technology, and travel.”

“The Government is always looking to support events that offer unique and engaging activities. We love bringing younger and older generations together with these innovative projects that promote healthy ageing.”

Minister for Seniors John Sidoti said the NSW Seniors Festival is the largest of its type in the Southern Hemisphere and has been running for more than 61 years.

“The grants program ensures seniors from areas right across the state have the opportunity to participate in the festival,” Mr Sidoti said.

“Providing funding to a range of organisations means we can reach a broad range of individuals, including those from regional and remote areas, people from culturally and linguistically diverse backgrounds and Aboriginal communities.”

The 2020 NSW Seniors Festival wall take place from Wednesday, 12 February – Sunday, 23 February 2020.

Applications should be submitted online between Monday, 24 June 2019 and midnight on Friday, 9 August 2019 at 

Stepping On Program at Mona Vale

Stepping On is a free program for people over the age of 65 years living in the community. The program is considered one of the most effective evidence-based falls prevention programs available and has been shown to reduce participants' risk of falling by 31% (Clemson et al 2004). Participants attend seven two-hour group sessions, during which they learn about strengthening and balance exercises, safe footwear, medication management, vision, nutrition, moving safely in the community and reducing hazards around the home that can lead to accidents. Read more about the Stepping On program here www.steppingon.com

Stepping On - Mona Vale
Mona Vale Memorial Hall, 1 Park Street
Mona Vale

Contact Details
Phone: 8598 8503
Program Details
A FREE 7 week program that combines gentle strength and balance exercises with educational sessions. 

Opening Hours: Contact us to register for the next group
Cost Per Visit: FREE
Target Age: Over 65

Unsuitable Participants:
People need to walk independently or with a walking stick. Not suitable for anyone with cognitive impairment or progressive neurological disease

Minimum Experience: Beginner

Steady and Strong - Mona Vale
Mona Vale Community Health Centre
Phone: 9998 6111
Program Details
Steady and Strong is a 6 week exercise program designed and run by physiotherapist to reduce risk of falls, classes are held twice per week. Participants need to enrol in My Aged Care and will be assessed by a physiotherapist prior to commencing

Opening Hours: Classes are held Monday and Wednesday am and pm
Cost Per Visit: FREE
Target Age: Over 65
Unsuitable Participants: program suitability determined at individual assessment
Minimum Experience: Beginner

Group-Based Exercise
When you're over 65, it is important to build in some exercises to train your muscle strength, balance and co-ordination. Activities such as dance, yoga and Pilates all have a strong balance component. The exercises should be safe, but should challenge balance and develop strength. Group-based strength and balance classes are monitored by fitness leaders and health professionals, and are also an opportunity for social engagement. You can use this website to identify Exercise Programs that have specific exercises to improve balance and strength, available in your local area. You can also identify exercise programs that can improve your general fitness and help build your strength. 
We've done a Search and all local programs can be seen HERE - simply click on the link of which one interests you for details and how to contact the organisers.

Tai Chi
Tai Chi is a good way to exercise your balance. It uses slow and rhythmical movements of the trunk and limbs whilst controlling your balance. Tai Chi can improve balance in older adults as this type of training involves walking, balance, co-ordination, and muscle strengthening exercises. Tai Chi is widely recognised as being one of the most effective approaches to preventing falls.

Home Library Service Available for Seniors

Baby it's cold outside - time to curl up with a good book!
For those unable to visit the library because of age or disability, the Home Library Service maintains a vital connection with all that the library offers. Your Home Library Service Officer will help you select items for reading or listening. Volunteers or staff will then deliver and collect your library items on a regular basis.

Register for the Home Library Service
If you or the person you care for is unable to visit the library or carry library items home due to age, frailty or disability, please complete Council's Home Library Service Application Form or call us on 9942 2393. 

A medical certificate or statement signed by a doctor may be required to assess eligibility.

What happens next?
After staff receive your completed application form, a Home Library Service Officer will contact you to arrange a time to meet and discuss the service details with you.

Staff or volunteers will then select your items according to your borrowing preferences and then deliver them to you. During this visit you can return any items that you have finished with.

Nominations Open For The Premier’s Volunteer Recognition Program

The program will recognise the contributions volunteers have made to their local communities.
The Premier’s Volunteer Recognition Program celebrates all volunteers – from students selflessly working with charities to veterans who’ve dedicated decades of their lives to causes close to their heart.

There are four categories open for nominations:

People with a lifetime of volunteering experience – over 40 years
People with over 25 years of volunteering experience
Significant volunteering at any age
Student volunteering.
Since the program launched in 2015, 28,600 volunteers have been recognised for their contribution to NSW communities.

In NSW, more than 2.1 million people volunteer, contributing a combined 240 million hours of their time each year, valued at $5 billion to local communities.

Minister for Families, Communities and Disability Services Gareth Ward said volunteers are the backbone of our society.

“It’s so important for all of us to acknowledge this invaluable work, and I urge all NSW residents to nominate someone who’s making a difference,” Mr Ward said.

The Premier’s Volunteer Recognition Program is part of the NSW Government’s Volunteering Strategy 2016-2020.

Nominations close 27 September 2019 for the adult categories and 30 September 2019 for the student category.

Find out more about the Premier’s Volunteer Recognition Program and Nominate someone HERE

AvPals: Term 2 2019  

The AvPals Term 2 2019 Timetable for Newport Classes is now available.
Download here - and see below.

Avalon Computer Pals (AVPALS) helps Seniors learn and improve their computer skills. It is a not for profit organisation run by volunteers. 


Started in 2000 it now has 20+ trainers and many hundreds of students. At a really low cost (about $30 a school term) they can provide one-to-one training on most matters connected with computing and related technologies like mobile phones and digital cameras. From the smallest problem (how to hold the mouse!) to much more serious matters, there is a trainer who can help.

We offer “one to one” personal tuition or special short courses in the training rooms under the Catholic Church in Avalon. Training is conducted Monday to Friday from 9am to 4pm. For more information visit AVPALS web site www.avpals.com or phone 02 8064 3574

Keep up to date on our Facebook page

Find out more at: www.avpals.com

The Senior Newspaper Online 

HERE

On facebook

Easylink’s Mystery Drives are BACK for 2019! 

Last year we were busy looking over, refining and ensuring that our mystery drives cover every area of the northern beaches.

What are mystery drives? Well, our customers are picked up from their home and taken to surprise destinations across Sydney. We’ve had groups visit Katoomba, The Entrance, Windsor and Bobbin Head, just to name a few. Where you’ll end up, is a mystery!

Social interaction amongst the older population offers many benefits and has been linked to better physical and emotional health. Our mystery drives connect our customers and together they develop friendships and explore Sydney at the same time.

Our mystery drives run every fortnight, join us next time for a half or full day outing!

Find a mystery drive near you by calling us on 9919 0700 or by visiting our website at 
Profile Bayview Yacht Racing Association (BYRA)
1842 Pittwater Rd, Bayview
Website: www.byra.org.au

BYRA has a passion for sharing the great waters of Pittwater and a love of sailing with everyone aged 8 to 80 or over!

Seniors Toy Repair Group needs your help

Volunteers are sought to help out on Wednesday mornings (7.30am to midday) at the group's workshed in Ingleside. Volunteers need their own transport and be willing to sort and clean toys that are picked up at different collection points on the Northern Beaches. 

Prospective volunteers can email Mary Kitchen to arrange a visit to the workshed. To arrange a donation pickup please call Terry Cook on 0410 597 327 or email himFind out more about this great community group HERE


WIND, BRASS AND PERCUSSION PLAYERS!!!!!

Northern Beaches Concert Band is looking for flute, clarinet, saxophone, tuba and trombone adult players.  We cater for players from beginner to advanced and have a varied and exciting repertoire.  Come and join us during school term time at 7.30pm, Pittwater High School, Mona Street, Mona Vale. 
  
Details 9970 7131 or 0414 560 263.

RSPCA's Community Aged Care Program

RSPCA NSW understands that to an elderly owner, a pet can mean everything. Our Aged Care program aims to keep pets and their elderly owners happy, healthy and together in their own homes for as long as possible. To do this, we assist elderly pet owners over the age of 65, Indigenous pet owners over the age of 50 and palliative care patients of any age.
  • services our Aged Care program offers include: temporary foster accommodation and/or emergency pet boarding if the owner requires medical treatment, respite or other assistance
  • assistance with veterinary treatment
  • home visits to assist the elderly with basic pet care
  • assistance with pet grooming
  • assistance with transport to and from the local veterinarian
  • a volunteer network to assist with dog walking and short periods of in-home care if the owner requires medical treatment, respite or other assistance
Please note that due to high demand for this program, we ask that pet owners first ask family and friends whether they are able to assist with their pet’s care.

This community program was previously known as Pets of Older Persons (POOPs).

For more information please contact the RSPCA Community Programs helpline (02) 9782 4408.

The helpline operates Monday to Friday, 9 a.m. – 5 p.m. During weekends and public holidays contact the RSPCA Contact Centre on (02) 9770 7555
Aged Care Program FAQs

Manly Warringah Pittwater Community Aid

Do you know someone we could help?
We're a local not-for-profit that help over 2,000 elderly members of the Northern Beaches community live happy, healthy and independent lives in their own homes.

If you know someone that could use our help, please let us know!
Call us on 02 9913 3244 or visit our website at http://mwpcommunityaid.com.au/

Appliance replacement scheme slashes power bills

by NSW Government
The NSW Government’s “new for old” appliance replacement scheme is saving households an average of $325 a year in power bills.
Eligible households, including low-income, concession card holders and energy hardship customers, can receive a 40-50% discount when replacing their old fridge or TV with a newer, energy efficient model.

Minister for Environment Gabrielle Upton said the Home Energy Action appliance replacement program is on track to cut around $40 million from power bills over the next 10 years.

“Households that need savings the most are helping the environment,” Ms Upton said.

“This is cutting greenhouse gas emissions by 16,600 tonnes a year, which is the same as taking 4160 cars off the road.”

Since August 2016, the Home Energy Action appliance replacement scheme has replaced more than 32,600 old, inefficient appliances in 28,100 homes across NSW.

What's on offer?
For eligible residents of NSW, we are offering discounts on new energy efficient fridges and televisions.

When you replace your old, inefficient model, you can receive:
  • 40% off the cost of a fridge
  • 50% off the cost of a television
The offer applies to selected fridge and television models.

How will this help your household?
Fridges and televisions have been chosen for this offer because significant energy savings can be made by replacing old, inefficient models.

The amount you can save on your energy bill varies. On average:
  • Replacing an old, inefficient fridge can save between $100 and $200 per year on your energy bills.
  • Replacing a plasma or cathode ray tube (CRT) television with an LCD television can save between $50 and $125 per year on your energy bills.
Who's eligible?
To replace your fridge, your current fridge must be at least 6 years old.

To replace your television, you must own a plasma or cathode ray tube (CRT) television.

To receive this offer you must be a NSW resident and hold one of the following:
  • Pensioner Concession Card
  • Health Care Card or Low Income Health Care Card from Centrelink
  • Veterans' Affairs Gold Card
A Commonwealth Senior Health Card is not sufficient eligibility for this offer. You will need to hold one of the above cards.

If you do not meet the criteria above, you may be able to access the offer through a participating community service organisation. Please contact a community service organisation directly to discuss your application.

Apply now
You can apply online for the appliance replacement offer. If your application is successful, you'll receive instructions on how to buy your appliance through The Good Guys.

Make sure you have your valid concession card with you when you apply.

Discover The Enjoyment Of Sailing On Pittwater With Avalon Sailing Club

Looking to give sailing a go, or get your kids involved at a young age at a fun, relaxed club? Then consider Avalon Sailing Club which is holding an information and registration day for kids learn to sail on Sunday August 25th from 12 a.m. – 2 p.m at 28B Hudson Parade, Clareville

With a modest timber clubhouse on the shore between Clareville & Paradise beaches, Avalon SC is a unique part of Pittwater’s world class sailing heritage. The Club which is over 80 years old is a volunteer run Club with 400 active members, ranging in age from 8 to 88.  It has a comprehensive and professional sailing program which caters to all ages and skills. 

Avalon is one of those iconic “wooden shed” sailing clubs which has a wonderfully inclusive culture that welcomes newcomers. No flash restaurants, bars or pokies. Just the best place for families to enjoy a BBQ and a drink post sailing whilst taking in the best views on Pittwater. Friday evenings on the deck or on the water in Summer are a popular family friendly way to end the working week. 



The Youth program which runs on Sunday mornings from September through to Easter, starts with Blue Group which is aimed at beginners aged 7 – 12. The Club Nippas & Pacers are used for this program. Once the basics have been learnt, the children progress to the Red and Gold groups for further instruction and an introduction to racing. Race preparation for State & National Titles is also provided. 

This season there will be club dinghies available for season hire so there’s no pressure to commit to buying a boat straight away. For teenagers and adults, there is a very active group sailing Spirals and Waszps with dedicated coaching days. The Club also runs Spring/Summer school holiday camps, open to children of all ages. Classes sailed at Avalon include, Nippas, Pacers, Bics, MJs, Flying 11s, Waszps & Spirals.

Avalon Sailing Club also offers Adult learn to sail classes with an emphasis on a fun activity which teaches many skills and provides opportunities for a lifetime. There are many sailors in their 80s who regularly enjoy cruising & racing! Not many other sports can claim that!!   

The Club also has a healthy Yacht division and a revamped racing program for the coming season will provide a diversity of events and casual entries are encouraged. 

The addition of the Pittwater Couta boat fleet to Avalon Sailing Club last year was a great bonus. The Couta fleet is always looking for crew on a Wednesday afternoon or Sunday! 



For those that like a more relaxed approach, the Cruising Division organises great weekends away. Members with yachts can take advantage of club moorings dotted around Pittwater. 

Blue Group Learn to Sail is limited to 25 children, and along with sailing camps, positions are provided on a first come, first in basis. 

For more info regarding Registration Day or any club activities, please email info@avalonsailingclub.com.au

Delivering safety and quality in Australia’s aged care system

July 1st, 2019: Senator the Hon Richard Colbeck - Minister for Aged Care and Senior Australians; Minister for Youth and Sport
The Australian Government has delivered a major reform package for quality and safety in aged care. Minister for Aged Care and Senior Australians Richard Colbeck said these comprehensive reforms are designed to protect and improve the lives of senior Australians in care.

“Senior Australians must have choice and flexibility in the care they receive and it should be really easy to understand what they can expect from their aged care service. This is why our Government has delivered these new Aged Care Quality Standards,” Minister Colbeck said.

“Today is the first upgrade to residential aged care standards in 20 years. The new Standards will improve transparency for senior Australians and their families, as well as making regulation clearer for providers.

“The Standards are centred on the needs of senior Australians and provide a solid foundation for providers’ continuous improvement.”

The Standards will apply to all Australian Government funded aged care services including residential care, home care, flexible care and services under the Commonwealth Home Support Programme.

A new Charter of Aged Care Rights will also take effect today. The new Charter is easy to read and enshrines 14 rights for senior Australians in care.

The Government has also moved to minimise the use of restraints by significantly strengthening the regulations which apply to the use of physical and chemical restraints in aged care homes.

“Senior Australians must be treated with dignity and respect – this is now explicitly set out in our law,” Minister Colbeck said.

“These regulations also mean that restraints must be a last resort. Aged Care providers must now satisfy a number of conditions before physical and chemical restraints can be used.”

Government funded aged care homes will also be required to comply with the National Aged Care Mandatory Quality Indicator Program.

Quality Indicators measure aspects of service provision which contribute to the quality of care for senior Australians and are used by providers as part of continuous improvement.

This program comprises three clinical quality indicators—pressure injuries, use of physical restraint and unplanned weight loss.

Aged Care Quality and Safety Commissioner, Janet Anderson, said that implementation of the new standards, together with other reforms will  enhance the safety, health, wellbeing and quality of life of people receiving aged care funded by the Australian Government.

“The new Standards reflect contemporary best practice and current community views appropriate for all aged care settings,” Ms Anderson said.

These reforms are in addition to the Government’s commitment to lower aged care fees in the home. From 1 July 2019, a new basic daily fee will be set based on the customers home care package level, reducing fees by up to $400 for those on lower packages.

For more information, please visit the Aged Care Quality and Safety Commission website.

Diabetes, lung cancer, acne and depression medicines listed on the PBS

July 1st, 2019: The Hon Greg Hunt MP, Minister for Health
The Australian Government will provide affordable access to four new medicines through Pharmaceutical Benefits Scheme (PBS), helping patients living with debilitating and often life threatening conditions.

Under the PBS, treatment for diabetes, severe cystic acne, depression and lung cancer will be available to patients for just $40.30 per script, or $6.50 with a concession card.

The new PBS listings from today include:
  • Pemetrexed®, a medicine for the treatment of metastatic non-small cell lung cancer, and mesothelioma will also have its authority level reduced to make it easier for doctors to prescribe. In 2018, over 950 patients accessed this medicine and could benefit from this change to the listing which will make it easier to prescribe. Without PBS subsidy, patients would pay up to $200 for each course of treatment.
  • Oratane® (isotretinoin), will be listed to the PBS to help treat the 21,000 people per year with severe cystic acne, providing doctors with an alternative for patients who require a lower therapeutic dose. Without PBS subsidy, this medicine would cost patients $43 for each course of treatment.
  • Phenelzine®, will be made available through the PBS for the treatment of patients with depression, when all other anti-depressant therapy has failed. In 2018, over 900 patients accessed alternative brands and are expected to benefit from this listing. Without PBS subsidy the medicine would cost patients around $800 a year.
Other new PBS listings from 1 June 2019 include:
  • Fiasp® (insulin aspart), a fast acting mealtime insulin that improves blood sugar control in adult patients with diabetes Without PBS subsidy, patients would pay either $124.24 or $206.59 per script depending on the form prescribed. In 2018, 126,000 patients accessed another form of insulin as part on the PBS and could benefit from this listing.
Every medicine was recommended to be added to the PBS by the independent expert Pharmaceutical Benefits Advisory Committee. By law the Federal Government cannot list a new medicine without a positive recommendation from the PBAC. 

2019 Senior Card Directory

NSW Seniors Card is pleased to provide members with the 2019 Seniors Card Directory, your guide to the best discounts and special offers from thousands of participating businesses around the state.

Each year five directories are released, one for each region in NSW. The regions are: Sydney & Surrounds, Central Coast & Hunter, Northern NSW, Southern NSW and Western NSW.

To download your copy please click the links below:






If you are unsure about what directory region you are in you can view our regional map here.

Copies of the directory are also available for pickup from Australia Post Outlets, MP Offices as well as participating Local Councils and Libraries.


Australian Government Dept. of Health: Hearing Devices for Seniors

Australian Government's Hearing Services Program (the program), offers the option of being fitted with a hearing device if a hearing assessment identifies you have a hearing loss and a hearing device may assist you. 

You will be given a recommendation for a fully subsidised hearing device, and may also be offered the option of purchasing a partially subsidised hearing device. These devices have been approved by the Office of Hearing Services.

You can find out more about this program on the Australian Government's Department of Health webpage on the program here

Media Releases concerning Seniors this week from National Seniors Australia

With around a quarter of a million members, National Seniors is Australia’s largest consumer organisation for the over 50s and fourth largest group of its kind in the world.

NLA Ebooks - Free To Download

The National Library of Australia provides access to thousands of ebooks through its website, catalogue and eResources service. These include our own publications and digitised historical books from our collections as well as subscriptions to collections such as Chinese eResources, Early English Books Online and Ebsco ebooks.

What are ebooks?
Ebooks are books published in an electronic format. They can be read by using a personal computer or an ebook reader.

This guide will help you find and view different types of ebooks in the National Library collections.
Peruse the NLA's online ebooks, ready to download - HERE

 Australian Ageing Agenda

Australian Ageing Agenda (AAA) is an independent and authoritative bi-monthly publication for people who work in or around the aged care and retirement sectors in Australia. It provides a broad range of news, education and opinion with an emphasis on knowledge sharing and research translation.

Each issue also contains regular updates on relevant business and financial issues along with a selection of well researched features on crucial systems and operations, clinical care, technology, built environment and other issues relevant to the ‘ageing sector’. AAA leads the way with the industry’s most comprehensive conference details and remains Australia’s number one source of news and information about ageing issues and aged care.

Have a look at their comprehensive website HERE

Profile

EasyLink (formerly Easy Transport Manly Warringah Pittwater) - medical appointments,  shopping trips, mystery tours and Saturday Lunch - this great non-profit organisation offers great ideas and solutions 

Country Pensioner Excursion ticket: NSW Public Transport

Parents missing out on REAL face time? If they have a Pension Card, sign them up & they could get unlimited $2.50 Country Pensioner Excursion tickets*.
Call 13 22 32 to sign up.

Country Pensioner Excursion ticket (CPE)
A Country Pensioner Excursion (CPE) ticket is an affordable ticket for eligible pensioners and seniors to travel by train in regional NSW and the ACT.

For $2.50 you can book an economy class seat on a NSW TrainLink 

Regional train service. You will need to book 7 days or less in advance

Heartmoves is a low-moderate intensity exercise program. Regular participation in Heartmoves will help to: Better manage weight, blood sugars, blood pressure and cholesterol; Improve fitness, balance, co-ordination and flexibility; Enhance your quality of life and meet other people. Ingrid Davey is a qualified Older Adult Instructor and accredited Heartmoves Leader who will guide you through an exercise program that is fun, safe and modified to suit you. Tuesday 9.30am and Thursday 10.30am at Nelson Heather Centre, 4 Jackson Road Warriewood.  The cost per class is $10.00 casual now and $17.00 for two classes. Phone Ingrid to secure your spot on 0405 457 063. www.heartfoundation.org.au

 COTA – NSW - cotansw.com.au

ABOUT US

The Council on the Ageing NSW (COTA NSW) is the peak organisation for people over 50 in our state. We’re an independent, non-partisan, consumer-based non-government organisation. We work with politicians, policy makers, and service providers as well as media representatives to make sure your views are heard and your needs are met. COTA NSW works to empower and engage people over 50. For decades, we’ve shaped the policies and programs that change lives.

Since our beginning in 1956, COTA NSW has introduced policies and programs that make a real difference to peoples’ lives. We have proud record, having created: ■Meals on Wheels, ■Retirement Village Residents Association, ■Australian Seniors Computer Clubs Association, ■Seniors Clubs, ■Seniors Information Service, ■OM:NI – Older Men: New Ideas, ■Grandfriends, ■Grandparents, Relatives and Kinship Care Alliance, ■Medication Management for Older People, and the ■Mature Employment Line

Aged Care Complaints Commissioner 

Any person can make a complaint to the Commissioner, including care recipients, family members, friends, staff, volunteers, or professionals.

Complaints may relate to any aspect of services including care, choice of activities, discrimination, catering, communication or the physical environment. The 1800 550 552 helpline is staffed 9am to 5pm (AEDST) Monday to Friday.

Out of hours callers can leave a message, or contact the Commissioner at anytime through the Aged Care Complaints Commissioner website.

________________________________________

In 2014-15, there were 10,924 contacts to the Aged Care Complaints Scheme. 3,725 were assessed as a complaint, 3,812 ‘other’ contacts includes non-compulsory notifications, own motion investigations and compliance referrals. There were also 3,387 out of scope contacts which were not related to an approved provider or an approved provider’s responsibilities under the Aged Care Act.

 

Contact Community Care Northern Beaches HERE:


Northern Beaches Jive is a social dance group. Our Modern Jive classes are held every Wednesday at 7.30pm at Narrabeen RSL.

Modern Jive is an easy partner dance with an emphasis on having fun and is great for all ages. Our experienced teachers always make the lesson interesting and fun. 

You can come along to class any time as we cater for new beginners every week. You don't have to sign up for a course - just come along when it suits you. First timers are only $10 for the first two weeks in total!!  You can even just come and watch for free to see if you think you'll like it.

There’s no need to bring a partner as we rotate you around to different partners during the class.

We start with a beginner class at 7:30pm for 45 minutes, followed by social dancing. At 9pm we have an Intermediate /advanced class for 45 minutes, and a concurrent 'refresher' class for the beginners, then social dancing until 10:30pm.  That’s right beginners get 2 classes every night.

Casual entry is $15 per night.  Students and seniors are only $12 per night.  We also have discounted prices, for all groups, if you buy a 5 class pass.  Great value for learning and dancing up to 3 hours per night.

If you're keen and would like to go to a class more than once a week, or go to a dance party in the weekend then check out www.ceroc.com.au where you'll find more classes and weekly dance parties.

Click here (http://eepurl.com/ciGHH1) to sign up for our weekly newsletter which will tell you who is teaching each week and any other venue news such as special events.

If you have any questions - email us at: info@northernbeachesjive.com.au

 Keep your Wits About You

A regular contributor suggests we all look at Lumosity to see if will suit keeping active mentally. Their website states: "improve Brain Health and performance. Designed by neuroscientists, Lumosity exercises improve core cognitive functions. Researchers have measured significant improvements in working memory and attention after Lumosity training. Dozens of research collaborations help improve the Lumosity training program and its effectiveness." You can visit their website to decide for yourself  at: www.lumosity.com/app/v4/personalization

Profile: Avalon Soccer Club
Avalon Soccer Club is an amateur club situated at the northern end of Sydney’s Northern Beaches. As a club we pride ourselves on our friendly, family club environment. The club is comprised of over a thousand players aged from 5 to 70 who enjoy playing the beautiful game at a variety of levels and is entirely run by a group of dedicated volunteers. 

Community Connect

Need help on where to go to find the community information and assistance you need?

At Community Connect Northern Beaches, our professional staff and trained volunteers are knowledgeable, friendly and approachable and we will be only too pleased to help you find the service you want. We provide information and support, as well as advocacy and referral to other non profit community services and government agencies.

If we can’t help you we will get you someone who can. If you are newly arrived or do not have an English speaking background we can offer individual advice and support. Or Why not come to Specialist Community Support Workshops: Family Law, Power of Attorney plus Wills and Executors; Domestic Violence Support and Prevention; Positive Community Integration ; Crime Prevention; Or  Our Free English Classes. 

We also provide information on: Family Services: Child Care, Personal Support & Counselling; Health (Including Mental Health) ;  Material and Practical Assistance ; Advocacy to access state and federal MP assistance; Accommodation and Tenancy (help with form filling); Legal and Financial Matters ; Consumer Affairs ; Multicultural Issues; Conservation and the Environment ; Employment and Education; Accessing Community Facilities  -You are welcome to call in for: Brochures, booklets and fact sheets on a range of topics; Service Directories e.g. Council Guides and Migrant Directories; Publications e.g. The Senior newspaper and Nova.

Access to our community information data base, internet, email, fax and photocopying.(Please note there is a small charge for photocopying and use of the fax to cover the cost of paper, toner and fax call).  We also offer: A Legal Referral Program - Monday 1pm to 2pm at our 30 Fisher Road, Dee Why office.  Taxation Assistance for low income earners and pensioners from July to October. 

What does it cost?: Our services are free, however we are always grateful for a small donation where possible. The program is supported by NSW Department of Family & Community Services (FACS). CONTACT US: Phone: 02 99317777.

Disclaimer: These articles are not intended to provide medical advice, diagnosis or treatment. Views expressed here do not necessarily reflect those of Pittwater Online News or its staff.